Every entry at these awards is assessed by an independent judging panel.
All our judges are experienced business professionals with a passion for dealing with customer complaints, and many of them have judged with us several times before.
They assess entries in two stages: half their score is for the written submission, and the other half is for the live online presentation on the day of the Awards Finals.
Our judge selection process is ongoing, but as soon as we add more judges to our line-up, we’ll post their details on here. Scroll down to see the top professionals who are taking part this year!
If you’re interested in becoming a judge, please click the link below, or email filip@awardsinternational.com
Judges
Basia Szumska-Hare
Customer Experience, DXC Technology
Alex Russell-Rutherford, CCXP
Customer Experience & CMEX Manager
Rebecca Winn
Director, Coach, Facilitator
Helen Pettifer
Director
Jack Lobaczewski
Managing Director
Adrian Beech
Director - Head of UK and Partner Operations
Rebecca Daniel
Senior Customer Experience Manager
Angela Cameron
Customer Service Team Supervisor
Margaret Traynor
Chief Risk & Compliance Officer
Mark Bailey
Director and Co-founder
Michelle Beville
Head of complaints and Specialist Service
Richard Coulthard
Director of Customer Care
Sophie Jackson
Customer Experience Development Manager
Steve Perring
Head of Compliance and Risk
Will Archer
Co-Founder & Director