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Meet the Judges


Basia Szumska-Hare

Customer Experience, DXC Technology

Alex Russell-Rutherford, CCXP

Customer Experience & CMEX Manager

Rebecca Winn

Director, Coach, Facilitator

Helen Pettifer


Jack Lobaczewski

Managing Director

Adrian Beech

Director - Head of UK and Partner Operations

Rebecca Daniel

Senior Customer Experience Manager

Angela Cameron

Customer Service Team Supervisor

Margaret Traynor

Chief Risk & Compliance Officer

Mark Bailey

Director and Co-founder

Michelle Beville

Head of complaints and Specialist Service

Richard Coulthard

Director of Customer Care

Sophie Jackson

Customer Experience Development Manager

Steve Perring

Head of Compliance and Risk

Will Archer

Co-Founder & Director