KEY DATES

Resources

Document

Plan2Win

Everyone who enters the Awards deserves the chance to do well. That’s why we’ve prepared a Plan2Win document. With tips on category selection and writing a successful entry, it’s a great guide for your Awards journey!

Document

5 Critical Insights from Complaints Experts

As the only Awards dedicated to recognising complaint handling excellence, we’ve built up an extraordinary network of complaints experts over the years.

Document

Scoring of Entries

See the criteria against which your written entry and presentation will be scored

Webinar

How to Write an Outstanding Award Entry?

Register now for this hugely insightful webinar and learn the secrets to winning awards.

Webinar

Finalists Briefing - How to Create a Winning Presentation?

Register now for this hugely insightful webinar and learn how to impress the judges in your finalist presentation.