We use cookies to ensure you get the best experience on our website.
By continuing to visit this webiste you agree to our use of cookies. Allow cookies Terms and conditions
X

KEY DATES

X

🇺🇦 Donate to DEC 🇺🇦 Donate to National Bank of Ukraine

Agenda

The Awards Finals will take place on March 10. Then a week later, on March 17, we'll find out the winners in a spectacular Awards Ceremony.

Here's what to expect on both days*:

Awards Finals (10th March)
09:00 - 09:30 Good Morning CHA
Host: Tom Fairbairn, Business Writer at Awards International
Guest: Alex Russell-Rutherford, CCXP, Customer Experience & CMEX Manager at NWG
9:30 - 09:45 Changeover
9:45 - 11:00 Finalists Presentation (with 15 minutes changeover)
11:00 - 11:30 Break
11:30 - 12:45 Finalists Presentation (with 15 minutes changeover)
12:45 - 13:45 Lunch Break
13:45 - 15:45 Finalists Presentation (with 15 minutes changeovers)
Awards Ceremony (17th March)
16:00 - 17:00 Complaints Gurus Talks
Host: Mark Bailey, Director and Co-Founder at Collaboration Network
Panelists:
- Maria Vidler, Group Head of Complaints at Aldermore Bank PLC/MotoNovo Finance
- Michael Hill, Complaint Management Expert at Civica
- Amy Lloyd-Jones, Senior Customer Service Operational Support Manager at Utility Warehouse
-Martin Canwell, Account Executive at Aptean
17:00 - 17:30 Welcome from the Awards Ceremony host - Mark Bailey
17:30 - 18:00 Winners announcement

Whoops, looks like something went wrong.

1/1 ErrorException in Filesystem.php line 111: file_put_contents(): Only 0 of 275 bytes written, possibly out of free disk space

  1. in Filesystem.php line 111
  2. at HandleExceptions->handleError('2', 'file_put_contents(): Only 0 of 275 bytes written, possibly out of free disk space', '/home/www-data/public_html/cha20/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php', '111', array('path' => '/home/www-data/public_html/cha20/storage/framework/sessions/abOE7jfYdPlwedgq4jmejAVhz00CSO4d7hsXdIWm', 'contents' => 'a:4:{s:6:"_token";s:40:"6BithHClIlU81TrNMRW17hcKyKoTMqFWgiw7xvj5";s:9:"_previous";a:1:{s:3:"url";s:37:"https://complaintsawards.co.uk/agenda";}s:9:"_sf2_meta";a:3:{s:1:"u";i:1722064391;s:1:"c";i:1722064391;s:1:"l";s:1:"0";}s:6:"_flash";a:2:{s:3:"old";a:0:{}s:3:"new";a:0:{}}}', 'lock' => true))
  3. at file_put_contents('/home/www-data/public_html/cha20/storage/framework/sessions/abOE7jfYdPlwedgq4jmejAVhz00CSO4d7hsXdIWm', 'a:4:{s:6:"_token";s:40:"6BithHClIlU81TrNMRW17hcKyKoTMqFWgiw7xvj5";s:9:"_previous";a:1:{s:3:"url";s:37:"https://complaintsawards.co.uk/agenda";}s:9:"_sf2_meta";a:3:{s:1:"u";i:1722064391;s:1:"c";i:1722064391;s:1:"l";s:1:"0";}s:6:"_flash";a:2:{s:3:"old";a:0:{}s:3:"new";a:0:{}}}', '2') in Filesystem.php line 111
  4. at Filesystem->put('/home/www-data/public_html/cha20/storage/framework/sessions/abOE7jfYdPlwedgq4jmejAVhz00CSO4d7hsXdIWm', 'a:4:{s:6:"_token";s:40:"6BithHClIlU81TrNMRW17hcKyKoTMqFWgiw7xvj5";s:9:"_previous";a:1:{s:3:"url";s:37:"https://complaintsawards.co.uk/agenda";}s:9:"_sf2_meta";a:3:{s:1:"u";i:1722064391;s:1:"c";i:1722064391;s:1:"l";s:1:"0";}s:6:"_flash";a:2:{s:3:"old";a:0:{}s:3:"new";a:0:{}}}', true) in FileSessionHandler.php line 83
  5. at FileSessionHandler->write('abOE7jfYdPlwedgq4jmejAVhz00CSO4d7hsXdIWm', 'a:4:{s:6:"_token";s:40:"6BithHClIlU81TrNMRW17hcKyKoTMqFWgiw7xvj5";s:9:"_previous";a:1:{s:3:"url";s:37:"https://complaintsawards.co.uk/agenda";}s:9:"_sf2_meta";a:3:{s:1:"u";i:1722064391;s:1:"c";i:1722064391;s:1:"l";s:1:"0";}s:6:"_flash";a:2:{s:3:"old";a:0:{}s:3:"new";a:0:{}}}') in Store.php line 263
  6. at Store->save() in StartSession.php line 88
  7. at StartSession->terminate(object(Request), object(Response)) in Kernel.php line 177
  8. at Kernel->terminate(object(Request), object(Response)) in index.php line 58