Apply to Judge

To maintain our high standards and ensure our awards remain fair and transparent, we rely on a team of independent business professionals to put our finalists to the test.

Being a judge at the UK Complaint Handling Awards is the perfect way to share your knowledge and experience whilst having the opportunity to hear how top companies are defining excellence complaint handling.

Our judges should be personable, approachable and passionate about providing valuable feedback for our finalists.

Overall, being a judge allows you raise your profile, network with other business leaders and help finalists improve their strategy with detailed, constructive criticism.

To see our step-by-step guide to becoming an awards judge, click here.



first-hand from other professionals in your category, who will share some of the latest ideas around implementing great business strategies.


entries, both online and face-to-face, giving you the opportunity to learn, ask questions and clarify important elements.


finalists to improve their complaint handling by giving detailed, useful feedback.


Inspire other Finalists with your expertise and offer guidance on how they can improve their strategy.

Discover the latest innovations and stay up-to-date in an ever-changing business landscape.

Provide constructive feedback on the entries and presentations to be included within the post-award finalist reports.

Network with the other judges and finalists at the Awards.

Attend a luxurious gala lunch and Awards ceremony in the afternoon.

Submit thought leadership and other contributions to 23,000 subscribers through Customer Experience Magazine.

Discuss being involved in our Winning With Complaint Handling Conference.

Develop your personal and professional brand.

Use a promotional card and Awards judge logo on your social media.


We are looking for a diverse team of judges with a robust mix of business expertise

We are therefore looking for candidates who meet one or more of the following criteria:

Have knowledge and experience within Complaint Handling/Customer Experience

Hold a relevant business qualification or belong to a relevant academic establishment e.g. a business school.

Have a passion for the delivery of exceptional business performance.

Have substantial experience in business coaching and giving constructive feedback.

If this sounds like you and you’d like to judge, please send your CV/profile to

Please note: If you have judged at one of our awards before, you will not be required to send another copy of your CV.


The judging package is £349 in the early bird period. It includes:

  • Your seat at the gala lunch and awards ceremony
  • A personalised judge’s logo to be used on your business stationery, social media profile and website
  • A judge’s announcement graphic shared across our online network
  • A personal profile and logo included on the ‘Meet the Judges’ webpage
  • Much more - contact our team today

Early bird offer ends December 24th 2019, and the regular price is £429.

VAT will be added to all prices at the rate of 20%. Payment terms are immediate payment.

If you would like to discuss becoming a judge at the UK Complaint Handling Awards, please call Filip Lampic on +442086388015 or email

Alternatively, you can send us the link to your LinkedIn profile using the form below.