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Previous Judges


Jonathan Mantle

Independent Consultant


Rob Ettridge

Chief Operating Officer

Catherine Lindsay

Head of Customer Experience

Michael Hill

Complaint Management Expert

Rebecca Winn

Director, Coach, Facilitator

Anthony Eghan

Business Development Manager

Irene Popoff Possolo

Chief Compliance & Risk Officer

Neil Martin

Creative Director

Peter Henderson


Jenny Betteridge

Deputy Managing Director

Alex Circei

CEO & Co-Founder

Chioma Nwachukwu

Senior Customer Resolutions Manager

Gavin Scott

Company Director

Helen Wilson

Client Partner

Katie May

Head of Partnerships

Bekah Hancill

Director Professional Services

Brendan Owens

Head of Operations

David Wales


David Wright

Principal Consultant

Leanne Littler

Account Manager

Liz Smith

Head of Complaints

Matthew Drage

Director of Advisory Services

Stacey Clark

UK Complaints & Claim Manager