Katie May
Head of Partnerships
Katie has enjoyed recruiting Customer focused Operational professionals for the past 10 years. As Head of Partnerships at Customer Management Resourcing (CMR) Group, Katie wins and then manages projects for clients within Complaints, Customer Relations, Remediation and Affordability. These assignments can include major ramp up and turnaround solutions for clients due to a backlog in complaints, functional Health Checks, ad hoc Critical Friend consultancy and mentoring support within the Vulnerable Customer space.