This event is greater than the sum of its parts, and is designed to develop your knowledge and appreciation of complaint handling excellence.
Finalists deliver a pitch to expert judges, but also have the chance to watch Open Presentations from other companies and learn from their approaches.
Then a week later, on March 17, we’ll all come together online for the Complaints Gurus Talks and the Awards Ceremony. This is the perfect chance to develop bonds with your team: with mini conference speakers, keynote speaker and the announcement of the winners, it’s set to be an unforgettable shared experience.
We’ve also improved our bespoke Awards Manager software, your digital hub for this event. You can use it to arrange meetings with other guests, create a personalised schedule and get the most out of your awards experience. And for those who want to stay connected after the event, we’ve founded The Judge Club.
This is our global networking organisation: a place for members to share best practice, meet potential business partners and advance the integrity of the awards. We firmly believe that awards are about community as well as competition, and we’re proud to give our guests additional chances to learn from, and connect with, each other.