Anthony Eghan
Business Development Manager
Anthony has over fourteen years’ experience working specifically within the complaints and feedback software sector. Having implemented well over 70 complaints and feedback systems across the banking, insurance, government (local and central), travel and transport and social housing sectors, Anthony now helps firms review their current complaints processes and identifies possible areas for system improvements, whether that is in the initial capture, ongoing complaint management, quality assurance checks, identifying root cause analysis/learning opportunities, or the meaningful MI a dedicated system can provide.