The Collaboration Network is an inclusive and dynamic community for customer services professionals across all market sectors who work together to improve business practices and to raise the level of support for their customers and employees. We support and promote collaboration between regulated and non-regulated companies, third sector, public sectors, regulators, ombudsman, government departments, academia and consumer rights advocates.
Through our various programmes and streams of work and events, Members benefit from up-to-date guidance and insight into best practice across a range of crucial topics and on-the-pulse issues.
Whether it's complaint handling, situational vulnerability, regulatory compliance, customer experience, colleague well-being or diversity and inclusion, we get you to the answers faster.
We continue to be a product of our Member’s engagement and commitment and if you would like to know more, please visit us at www.collaborationnetwork.co.uk