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KEY DATES

Winners 2021

We are proud to present the winners of the UK Complaint Handling Awards 2021. The day consisted of the online entry presentations in the morning followed by highly anticipated evening awards ceremony. We hope you enjoyed the day as much as we did!

See you again next year!

Neil Skehel, CEO Awards International

Register for 2022

Overall Winner

Aptean & MotoNovo

Most Improved Complaint Handling

Gold Awards Winner

LV=

Silver Awards Winner

MotoNovo & Aptean

Bronze Awards Winner

Energia

Best COVID-19 Initiative

Gold Awards Winner

Aptean & MotoNovo

Silver Awards Winner

The Very Group

Best Use of Customer Insight & Feedback

Gold Awards Winner

Aptean & Close Brothers

Vulnerable Situations

Gold Awards Winner

Energia

Silver Awards Winner

NMC-Nursing and Midwifery Council

Best Complaint Handling - Financial Services

Gold Awards Winner

Aptean & Atlanta Group

Silver Awards Winner

Aegon

Best Complaint Handling Team of the Year

Gold Awards Winner

LV=

Silver Awards Winner

Energia

Bronze Awards Winner

Essex County Council

Professional of the Year

Gold Awards Winner

Essex County Council