Bekah Hancill
Director Professional Services
Bekah is an experienced CX professional whose passion lies in improving the experience of customers and employees through operationalising CX insights. She has over 22 years experience managing CX advisory, designing VoC programmes and activating CX insight to transform the customer experience and help clients realise a return on their CX investment. Bekah is currently with Ipsos Mori activating large scale CX programs across sectors, and specialises in Closed Loop design and execution, cultural enablement and organisational alignment.
