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THE ENTRY DEADLINE

15th January 2021

FINALISTS' ANNOUNCEMENT

29th January 2021

THE AWARDS FINALS AND PRESENTATIONS

25th March 2021

Plan 2 Win

If you’ve done great work to improve customer retention or deliver exceptional customer service, you deserve to know how to win at these Awards!

So we’ve prepared you a Plan2Win document, containing:

  • Detailed info on the Awards
  • Advice on category selection
  • A winning case study
  • Your Awards journey
  • The scoring criteria

Entering these Awards is your chance to share your story, and to hear from the UK’s top companies about call centre management, customer retention strategies, and more!