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THE ENTRY DEADLINE

5th March 2021

FINALISTS' ANNOUNCEMENT

19th March 2021

THE AWARDS FINALS AND PRESENTATIONS

13th May 2021

Plan 2 Win

If you’ve done great work to improve customer retention or deliver exceptional customer service, you deserve to know how to win at these Awards!

So we’ve prepared you a Plan2Win document, containing:

Detailed info on the Awards
Advice on category selection
A winning case study
Your Awards journey
The scoring criteria

Entering these Awards is your chance to share your story, and to hear from the UK’s top companies about call centre management, customer retention strategies, and more!