Journey to the finals

Journey to the finals

As soon as you’ve decided to enter, your exciting Awards journey will begin…

Step 1

Choose the relevant category and complete your entry form

Choose the relevant category(ies) for your initiative, make your payment and receive that all important entry form. Get the team together and collate all the evidence you need to prove how your project or people have made a real difference. When preparing your entry, remember, you may need to transform it into a presentation to the judging panel, should you be shortlisted to be a Finalist.

Step 2

Submit Your Entry

When your entry is complete, upload it to our website. The entry deadline is Friday 17th November 2017.

Step 3

Wait To Hear If Your Entry Has Been Shortlisted

Once entries have closed, your submission will be assessed to see if it has got what it takes to make it through to the awards Finals. The shortlist of finalists will be announced on Wednesday 1st November. The finalists will be requested to present at the awards Finals and Presentations on Wednesday 22nd February 2018.

Step 4

Prepare Yourself For The awards Finals

It’s now time to decide who is going to present at the awards Finals and Presentations. Once you have decided on your dream team, it’s over to them to transform your online entry into a presentation, in readiness for your live pitch to the judging panel.

Step 5

Book Your Place At The awards Finals

Don’t forget to bring your team along. This is a great way to bring your pitch to life as well as giving you a chance to say "thank you" for all their hard work!

Step 6

Awards finals and presentations

Come along, present your initiative during the day, enjoy the presentations, network with the cream of the crop in complaint handling and gain best practice from the leaders in your industry. It is then time to discover who has won this year’s coveted overall winner of the best UK Complaint Handling awards Project 2018.

Step 7

Receive your entry feeback report

After the awards finals, from your judging panel your scores and feedback will be collated to produce your scores and your entry feedback report. This will reveal how the judges scored your entry and how these scores compared to the other finalists in your category. It will also detail all the comments provided by the judges based upon both your written entry and live presentations.