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Help & Support

These awards are all about advancing the status of complaint handling – and we do everything we can to make this happen.

Our guides, blogs, white papers and podcast will keep you informed of the latest complaint handling trends and share best practice from our previous events. Take a look at what’s on offer!



This free guide is an invaluable resource for any entrant: it contains tips on category selection, advice on constructing a successful entry and detailed information about the awards. Download now and give yourself the best chance of victory!